FAQ
I am a student and I am looking for a teacher to help me.
- Welcome, you can search for the suitable teacher through the site directly.
What are the prices for lessons and courses? And how is the financial dealing between the teacher and the student?
- Ostath Academy website provides different options between the student and the teacher, and communication and financial dealings are between you completely and without interference from the site at the present time, This means that you have several options for the method of teaching either at the student’s home, the teacher’s home or online.
Can I help students with exams?
- It is not allowed at all for a student to help his colleagu in an exam; Because this is dishonesty.
Can I ask for help with an exam?
- This is cheating. And one of the basic conditions for using Ostath Academy website is not to help in any form of cheating.
I'm student & I'm looking for training courses
- You can search directly in our training courses directory using this link:
- You can also use filters by country, city, specialty, or other criteria.
I want to learn for free
- You can search for free online videos on our website.
I selected a teacher from your website & then I had a problem with them, what can I do?
- You can create a complaint against a teacher using the “report” button on the top of the teacher’s file in our website.
- Please, note that the relation between the student & the teacher is on their own responsibility, our website holds no responsibility at all, but reporting a teacher allow us to take action with this teacher to help protect other students from this teacher.
Can I update my personal file in the website?
Yes, you can do that using your profile page, you can edit your basic information easily.
Can I delete my account in the website?
Yes, you can do than using the delete account button
My registration on the site was unsuccessful or an error message appeared.
- Make sure to enter all the necessary data, especially within the fields of name, certificates, experience, fields of the country and city in which you reside, and the field of nationality.
The registration process on the site was completed successfully, but I did not receive the activation message in my e-mail.
- Check the junk mail or spam mail box because sometimes the message may be received in it, and if you do not find it, log in to the site using your email and password, and you will find an alert message stating that your account has not been activated yet, and there is an option with it to reset the activation message again to your e-mail, resend it again a few hours later, and if you do not find any solution from all the previous cases, send an e-mail to ……… from the same e-mail which you registered on the site, and explain problem and we will help you as soon as possible.
I can't log into my account even though I remember the password.
- On the login screen, you will find a link called “Forgot your password”, click on it, and then enter your email address registered on the site to send the password activation code to it.
I have a student and he wants to take online lessons, but there is no way to guarantee the rights of both parties, what should I do?
- Communicate with the site administration through email address or through Facebook so that the site management will be a mediator between the student and the teacher.
Can I edit my personal information on the website?
- Yes, you can do that using your personal profile page.
How can I remove my account from the website?
- You can do that using delete my account button in your personal profile page.
Can I have multiple accounts on the website at the same time?
- Each teacher can have only one account. Multiple accounts is forbidden.